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Glazier using tools repairing to fix crack broken windshield on the front window glass of

Windscreen insurance, Professional team, Portsmouth and Southampton

Accurate ADAS calibration services. Mobile fitting available. Experienced vehicle glass technicians. 

Call us today for claims handling. 

Over 35+ years’ experience

ATA-certified technicians

Fast-response time

INSURANCE WINDSCREEN REPLACEMENT & ADAS CALIBRATION

FAST, HASSLE-FREE INSURANCE WINDSCREEN CLAIMS

If your vehicle windscreen has been damaged and you need an insurance replacement, the process is straightforward. Our team manages everything from start to finish, including the replacement and required ADAS calibration, so you do not have to deal with the stress of handling the claim yourself.

Before booking, customers should first contact us to confirm whether we can work with their insurance company. Once confirmed, we will take care of the rest.

Two real mechanics working  in auto repair shop

HOW THE INSURANCE WINDSCREEN REPLACEMENT PROCESS WORKS

01.

Contact Us First

The first step is to call our team to check whether we can work directly with your insurance provider. In most cases, we can process the claim quickly and efficiently on your behalf.

02.

We Gather Your Insurance Information

Once your insurer has been confirmed, we will collect a few details from you, including:

  • Insurance policy number 

  • Type of vehicle damage 

  • Date the damage occurred 

  • Insurance excess amount 

  • Policy information 

After we receive this information, we handle the entire process for you.

03.

Book Your Windscreen Replacement & Calibration

We will arrange a convenient appointment for your windscreen replacement and ADAS calibration.

The replacement and calibration are completed together, either

Onsite at our facility, or 

At your preferred location when available 

Most insurance companies require calibration as part of the replacement process, and this is typically covered within the insurance claim.

WHAT IS ADAS CALIBRATION?

Modern vehicles are equipped with Advanced Driver Assistance Systems (ADAS), which rely on cameras and sensors mounted to the windscreen. When a windscreen is replaced, these systems often need recalibrating to ensure they continue operating safely and accurately.

Even a slight change in camera position or angle can affect:

  • Lane assist systems 

  • Automatic emergency braking 

  • Adaptive cruise control 

  • Traffic sign recognition 

  • Collision warning systems 

For this reason, calibration is usually mandatory following a windscreen replacement and is required by many insurance companies.

Man repairing and replacing the glass on a car

TYPES OF ADAS CALIBRATION

STATIC CALIBRATION

Static calibration is carried out in a controlled indoor environment using:

  • Calibration targets 

  • Specialist frames 

  • Precision measurement equipment 

During the process, the vehicle remains stationary while the camera is aligned to manufacturer-specific measurements and angles.

Static calibration is commonly required when:

  • A windscreen is replaced 

  • An ADAS camera is removed or replaced 

  • The manufacturer specifies static-only calibration

Applying tinting foil onto a car window in a workshop

DYNAMIC CALIBRATION

Dynamic calibration is performed while driving the vehicle at specific speeds and under real-world driving conditions. Using a handheld diagnostic device connected to the vehicle, the ADAS system gathers live data and recalibrates while the vehicle is in motion. This method allows the system to adapt accurately to real driving environments.

Car mechanic's hands are instilling decorative molding to seal of a windshield

COMPLETE WINDSCREEN REPLACEMENT & CALIBRATION SERVICE

Once the windscreen replacement and calibration are completed, your vehicle is ready to drive safely again.

Our process is designed to be simple and stress-free:

  • Call to confirm your insurance company 

  • Provide your policy and damage details 

  • Book your replacement and calibration appointment 

  • We complete the work and handle the process from start to finish 

You do not need to manage the insurance process alone — we take care of everything for you.

WHY CHOOSE DIAL A SCREEN INSURANCE WINDSCREEN SERVICE?

  • Insurance-approved replacement process 

  • ADAS calibration included when required 

  • Mobile and onsite appointments available 

  • Fast and efficient booking 

  • Experienced technicians 

  • Stress-free insurance handling 

  • Safety-focused calibration procedures

Auto Glass Repair & Replacement

INSURANCE PROVIDERS WE CAN WORK WITH DIRECTLY

We work with a wide range of insurance providers to help make your insurance windscreen replacement process as smooth and hassle-free as possible, including the following:

  • 1st Central

  • ABC Insurance

  • AIOI Insurance

  • Allianz Insurance

  • Allianz Personal

  • Amlin Insurance Services Ltd

  • Aviva

  • Axa Direct

  • Axa Insurance

  • Broker Direct

  • Covea Insurance

  • Covea Saga

  • Direct Commercial

  • Ecclesiastical

  • Eridge Underwriting (Gable Insurance)

  • ERS Claims Ltd

  • ​Gateway Insurance Company

  • Hastings Direct

  • Hedgehog Insurance

  • Highway

  • LV

  • LV Saga

  • More Than

  • Mulsanne

  • NFU Mutual

  • NIG

  • Peppercorn Insurance

  • Provident Insurance Plc

  • QBE

  • R and Q Insurance

  • Royal and Sun Alliance Insurance Ltd

  • Swift Cover

  • Trinity Lane Insurance Company Ltd

GET AN INSURANCE WINDSCREEN REPLACEMENT OR ADAS CALIBRATION

Call our team today to check if we can work with your insurance provider, and let us handle the rest.

Car washer at work

CONTACT US

Unit 1, The Workshops, Palmers Rd,

Emsworth, Portsmouth PO10 7DL

OPENING HOURS

Monday – Sunday: 07:00 - 20:00

We Accept Payments

CONNECT WITH US

  • Linkedin profile
  • Facebook
  • Google Business Profile
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DIAL A SCREEN LIMITED, registered as a limited company in England and Wales under company number: 03686793.
Registered Company Address: Wellesley House 204 London Road, Waterlooville, Hampshire, PO7 7AN.

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